Delivery Policy | Aaraya.ae
At Aaraya.ae, we are dedicated to ensuring that your ordered premium artisanal chocolates reach you in a timely and convenient manner. Our Delivery Policy outlines the terms and conditions governing the delivery of your orders within the Emirates of Dubai and other Emirates. Please read this policy carefully
to understand the delivery procedures and options available to you.
Delivery Information
- Free Delivery within Dubai: For all orders exceeding AED 250, we are pleased to offer complimentary delivery within the emirates of Dubai. However, if your order value is below AED 250, a flat delivery fee of AED 30 will apply.
- Delivery to other Emirates: To place an order for delivery to Emirates other than Dubai, kindly reach out to us on WhatsApp at 04 4580 453. Our dedicated team will provide you with the necessary assistance to ensure your chocolates are delivered with care.
Order Delivery Schedule:
- Dubai Orders – Same-Day Delivery: We understand the importance of receiving your chocolates promptly. All orders placed within Dubai before 13:00 will be eligible for same-day delivery, ensuring that your delicious treats arrive at your doorstep within 4 hours of placing your order.
- Rush Delivery within Dubai: Need your chocolates even sooner? opt for our 2-hour rush delivery option, available within Dubai. For this service, an additional fee of AED 20, in addition to the regular delivery charges, will be applied.
- Cancellation and Rescheduling: Once your order has been placed, we regret to inform you that cancellation and rescheduling are not permitted. This policy is in place to ensure a smooth and efficient delivery process for all our valued customers.
- Saturday Orders: If you place an order on a Saturday after 13:00, please be aware that it will be processed and shipped on the following Monday. This ensures that your chocolates are handled and delivered with the utmost care to maintain their quality. In case or urgent order, please reach out to us on WhatsApp at 04 4580 453. Our dedicated team will provide you with the necessary assistance to ensure your chocolates are delivered with care.
- Order Cut-off Time: For same-day delivery within Dubai, kindly place your order before 13:00. Orders received after this time will be delivered the next day. If you require rush delivery, please contact us on WhatsApp at 04 458 0453 before placing your order to ensure availability. We at Aaraya.ae take great pride in delivering not just chocolates, but delightful experiences to your doorstep. Our delivery policy is designed to offer you a seamless and enjoyable shopping experience. If you have any further queries or need assistance, feel free to reach out to our customer service team, who are ready to assist you.
Thank you for choosing Aaraya.ae for your artisanal chocolate needs.
Last Updated: 14th August 2023 | Dubai, United Arab Emirates